Shipping Policy
Thank you for shopping with Raha. This Shipping Policy explains how and when your orders will be delivered.
1. Shipping Locations
We currently deliver orders all over Bangladesh.
2. Delivery Time
Estimated delivery time after order confirmation:
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Inside Dhaka: 1–3 business days
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Outside Dhaka: 3–7 business days
Delivery times may vary due to:
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Weather conditions
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Public holidays
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Courier service delays
3. Shipping Charges
Shipping charges are calculated based on your delivery location:
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Inside Dhaka: ৳70
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Outside Dhaka: ৳130
Shipping costs will be clearly shown at checkout before you complete your order.
4. Order Processing
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Orders are processed within 24 hours after confirmation
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Orders placed on weekends or public holidays will be processed on the next business day
5. Delivery Partners
We work with reliable third-party courier services to ensure safe and timely delivery of your products.
6. Order Tracking
Once your order is shipped, you may receive a confirmation message or call with delivery details.
For tracking assistance, please contact our support team.
7. Failed or Delayed Delivery
If delivery fails due to:
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Incorrect address
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Customer unavailability
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Unreachable phone number
The order may be rescheduled or cancelled. Additional shipping charges may apply for re-delivery.
8. Damaged Packages
If you receive a damaged package:
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Please do not accept the parcel
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Or contact us immediately after receiving it with photos/videos
We will assist you according to our Refund & Return Policy.
9. Changes to Shipping Policy
RahaBD reserves the right to update or change this Shipping Policy at any time without prior notice. Changes will be effective once posted on this page.
10. Contact Us
If you have any questions about shipping, please contact us:
Email: [email protected]
Phone: +8801832498755
Location: Dhaka, Bangladesh