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Terms & Conditions


Welcome to Raha. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Raha reserves the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • All product descriptions, images, and prices are provided as accurately as possible

  • Prices are subject to change without prior notice

  • Product colors may slightly vary due to lighting or screen settings

  • Availability of products is not guaranteed and may change at any time

3. Orders & Payment

  • Placing an order means you agree to purchase the product at the listed price

  • We reserve the right to cancel or refuse any order

  • Payment methods may include Cash on Delivery (COD) or other available options

  • Order confirmation does not guarantee shipment if stock is unavailable

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors

  • Shipping charges are calculated based on location and shown at checkout

  • Raha is not responsible for delays caused by courier services or unforeseen circumstances

Please refer to our Shipping Policy for more details.

5. Returns & Refunds

  • Returns or refunds are subject to our Refund & Return Policy

  • Requests must be made within the specified time mentioned in the policy

  • Products must be returned unused and in original packaging

Raha reserves the right to approve or reject return requests.

6. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to damage, hack, or disrupt website operations

  • Provide false or misleading information during checkout

Violation of these terms may result in account suspension or legal action.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Raha and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Raha shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from misuse of products

  • Issues caused by third-party services (courier, payment gateways)

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your information.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: [email protected]
📞 Phone: +8801832498755
📍 Location: Dhaka, Bangladesh

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